Plain terms.

The software

Solutions Factory software is proprietary. It is licensed to clients under a written agreement, and the license is what lets you run it on your own infrastructure and hold your own database. There is no open-source grant and no right to redistribute it.

Self-hosting is a deployment model here, not a license: the software runs on hardware you control, and it keeps running there for as long as your license stands, including in a month when you are not paying us for anything else. Your agreement sets out the specific grant, term and support commitments. Ask on a call for the current terms.

Note: software in this estate was previously offered under the MIT License. That grant was withdrawn for new distribution on 2026-08-30. Copies obtained under the earlier license are governed by the terms in force when they were obtained; if that affects you, get in touch.

The managed tier

If we operate the software for you, that runs under a separate managed-services agreement: a flat fee per workspace, support terms and response times set in the agreement, and the operating responsibilities written down. Ask on a call for the current terms and figures.

Inference

Inference is billed by the tier you choose. Our own model service (Tier 1) is not open yet and cannot be bought. When it opens, we will meter what you use, show our margin as a line on your invoice and publish the terms before you sign up. On your own key (Tier 2), you contract with your model provider directly and we bill nothing for inference. On your own hardware (Tier 3), inference runs on a machine you own and we bill nothing for it. See Infrastructure.

Delivery engagements

The delivery service, runs under its own engagement agreement, with a setup fee plus a monthly retainer scoped per engagement. We deploy what we build into infrastructure you own.

Contact

Questions about any of this go to hello@solutions-factory.com.

Last updated 2026-09-13.